Latest News
14/08/09
Michael Rosen's poem to celebrate the NHS joins "Poems for..." and goes bilingual
Michael Rosen, ex-Children's Poet Laureate in the UK, has agreed that his commissioned poem about the NHS "These are the Hands" can join the "Poems for..." collection and be translated into different languages.
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25/02/09
Does Listening to People Need Skill ? Does it Matter ?
Hyphen-21 backs proposal for a code of professional practice for service user consultation.
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News

23/01/08

A User-led Initiative in Mental Health


An on-line Directory of local community resources, activities and mental health services is now operating in Westminster. The Directory is designed by mental health service users, with technical help from a professional. It is being kept up-to-date by a group of interested volunteers, meeting fortnightly. It has been funded by the local NHS Primary Care Trust.

It was launched in January 2008 by local MP Karen Buck, and six months later we find that it is being visited extensively by Westminster services users and staff, looking for suitable activities in the community.

This local initiative does not claim to be the first online mental health service directory, but we believe it offers a model that's attractive and simple. Find it on http://www.go4mentalhealth.com



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Poems for...
“I think this is a wonderful project giving people something meaningful and personal to consider, in what can be an anxious place.”

The Rt Hon Tessa Jowell, Minister at the Department for Culture, Media and Sport

“Diversity is an excellent theme, and particularly relevant to the challenges we all currently face in building a cohesive society..We would also like to order one set of your poster poems which we will use at appropriate FCO events..”

Sir Michael Jay, KCMG, Permanent Under-Secretary, Foreign and Commonwealth Office

“I am delighted to be part of your creative and beautiful project.”

Mourid Barghouti, Palestinian poet
Poems for... is here

Code of Conduct for ward rounds
“The Department of Health welcome[s] such initiatives as the Code of Professional Conduct for Ward Rounds and Similar Meetings. [This] is an example of good practice it would want to support…”
Julie Nichols,
NIMHE

The Ward Round Code is here

User involvement in staff recrutiment
Hyphen-21's model of a separate user panel “is an example of notable practice..worthy of sharing..across the NHS.”
Report by the Commission for Health Improvement (CHI)
August 2002

Consultation with the Users is here

Comments on Hyphen-21
“We feel that Hyphen-21 is doing some very important work designed to connect people to people, and people to community - their work on a code of good practice for ward rounds and their "Poems for the Waiting Room" project are particularly potent examples.”
Consumer Consultancy (Brighton)

“ I initially accessed your site as I was interested in your Poems for the Waiting Room project. However I am now really impressed by the other projects you have set up. My colleagues have also looked at your website and enjoyed the content too… We provide support and advice to drug users and their families. This involves needle exchange, counselling, access to funding for rehab, etc..I would like to express my support for your charity.”
Sheena MacKenzie,
Turning Point Worcester Druglink


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